Return Policy

• You must contact Reaper Diesel and get a Return Authorization number.

• Returns must be packaged securely in an outer carton.

• Once you have a RMA#, Do not write on it the product packaging itself. Write only on the outer shipping carton.

• Packages received without a Return Authorization Number written clearly on the outer carton will be refused.

• Returnable items must be received by Reaper Diesel within 30 days of the product being received by you the customer. (determined by shipping carrier Tracking info)

• Returned product must be in new, re-saleable condition, with all original boxes, packaging, parts, cables, manuals, etc.

• Upon receipt, all returns will be inspected, and, at our discretion, credit may be refused or a restocking fee of 10%-20% may be assessed.

• Original shipping cost and shipping insurance charges are non-refundable.

• Customer is responsible for shipping costs incurred to return products.

• Products can only be returned for a refund, store credit, or an exchange for the same item. Product cannot be exchanged for a different part number.

Some Circumstances in which credit will not be issued but not limited to:

• Product has been installed and/or used.

• Product has been damaged from an attempt to be installed and/or used

• Product is shipped back without original box, manual and/or parts

• Seal on electrical parts is broken

• Product serial number does not match that of which was original shipped to buyer

• Product is deemed not resell able by Reaper Diesel due to customers own actions in dealing with the product